RESERVATION REQUEST
To submit a reservation request, the applicant or a representative may fill out our online form and pay the reservation fee. Once submitted, the selected provider will confirm the reservation by email usually within 24-48 hours. In some cases, we may need to contact the user or applicant for additional information or to resolve scheduling conflicts. Therefore, it's important to provide us with the best contact information possible to ensure timely communication.
RESERVATION FEE
Requesting a check ride through our platform is completely free of charge. However, once a provider has accepted your request and a specific calendar date has been confirmed, a $50.00 reservation fee will be required. Please note that this fee is not a deposit, but rather a guarantee that the date is held for you.
It's important to be aware that if you choose to cancel your reservation, the fee is non-refundable. Additionally, if you need to reschedule your check ride within 14 days of the original reservation date, an additional fee will be required to hold the new date.
Our goal is to provide a seamless and efficient check ride experience, and we hope that our straightforward fee policy reflects that. If you have any questions or concerns about the reservation fee or any other aspect of our service, please don't hesitate to reach out to us. We are always here to help.
REFUNDS
If the provider is unable to provide the examination on the selected date or any other mutually agreed upon date, the reservation fee may be eligible for a refund. Please note that refunds are not issued automatically, and you will need to contact us to request a refund.
If you feel that there are extenuating circumstances or if you believe you are entitled to a refund, please do not hesitate to contact us. We are committed to providing the best possible service to our clients and will be happy to consider your request.
PROVIDER FEE
Provider fees are payable to the selected provider at the time of the appointment. Each provider sets their own rates for specific exams and locations, which may include travel fees. Full payment is required prior to starting the examination, and payment will not be refunded if the applicant is disqualified, discontinued, or fails.
Please note that if you cancel within one day, the provider may request full payment. Additionally, providers may have their own terms and conditions that are not mentioned here. It's important to carefully review and understand the provider's policies prior to booking your check ride.
Our team is available to assist you in finding the right provider for your needs and helping you navigate the payment process. Please don't hesitate to reach out to us if you have any questions or concerns.